Identify
Keep a unit record tied to a serial, product, variant, pool, location context, and append-only lifecycle.
A recall plan needs more than a notice template. It needs product identifiers, distribution evidence, affected-unit resolution, contact routes, public information, and records of what happened next.
See Serial Trail for ShopifyRegulation (EU) 2023/988 has applied since 13 December 2024. Article 9 requires manufacturers to ensure that products bear a type, batch, serial number, or another identification element, with packaging or accompanying-document alternatives where the product cannot carry it directly.
The correct identifier, economic-operator duties, technical documentation, notification route, and corrective action depend on the product and your role in the supply chain.
CPSC business guidance recommends preparing a recall plan before an incident. Its checklist includes affected product identifiers, inventory isolation, distribution-chain notification, consumer contact information, a public recall page, remedy planning, and monitoring after announcement.
CPSC manufacturing guidance also recommends lot or batch controls that can help identify specific affected units and stresses durable documentation.
The regulations and guidance define business duties. Serial Trail supports the operational questions underneath them without claiming to discharge those duties.
Keep a unit record tied to a serial, product, variant, pool, location context, and append-only lifecycle.
Translate a serial boundary, pool, explicit list, or sold-date window into exact affected units and orders.
Track unit workflow, buyer contact outcomes, a public check, and a checksummed report snapshot.
Article 9 requires a type, batch, serial number, or another identification element. The appropriate identifier and placement depend on the product and applicable rules.
No. It is an operations and evidence tool. It does not assess safety, determine duties, file reports, approve corrective action, or provide legal advice.
Unit records can narrow an approved model or production-window decision to the exact serials, orders, and outcomes recorded by the merchant while preserving the broader identifiers.
Serial Trail starts with inventory-level serial records and carries them through fulfillment, authenticity checks, and recall operations.
See Serial Trail for Shopify